Terms & Conditions

1. Website Ownership

rosielovesbruce.com is a site operated by Kaye Cavendish operating as sole trader with main trading address 

Bannachra Drive 13
Argyll and Bute
G84 8DF

2. Privacy Policy & Cookies

Please refer to our separate privacy statement here which covers GDPR information

3. Payment and Orders

Once your payment is received online during the checkout process, or over the phone, your order is placed and confirmed.

4. Shipping

  • Same or next day delivery for in-stock items.
  • 4-6 weeks for custom-made furniture.
  • 10 days other custom-made items e.g. cushions and lampshades.

5. Returns

We sell two types of products on our website:

  1. personalised, made-to-order products
  2. ready-to-purchase items such as gift cards

If you are purchasing a custom made-to-order product, please note that you cannot return your item.

6. Right to cancel

Before a product is shipped you have a right to cancel, but not if your product is made-to-order. For items where production is already started, you cannot cancel your order.

7. Governing Law

These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.